Delivery

 

Q1: Can I change or cancel my order?
We are sorry, you are not allowed to change or cancel the order after you have submitted the payment.

 

Q2: When will you ship out my ChubbeeCloud?
We will ship out your ChubbeeCloud based on your selected ship out date. Please refer to the table below.

AREA ESTIMATED DELIVERY TIMES SHIPPING METHOD

Klang Valley* 

(excluding Sg Buloh, Kajang, Klang, Port Klang)

Monday to Friday (Orders before 5pm)
*Orders will be delivered the next working day
Door to door
Peninsular Malaysia (exclude selected areas in Klang Valley) 3-4 working days Pos Laju
East Malaysia 5-6 working days Pos Laju
International Shipping 7-14 working days International Shipping

 

Q3: Do you operate during the weekends?
Our operation time are from Monday - Friday ( 10.00 am - 6.30 pm). We are closed on Saturday, Sunday and Public Holidays.

 

Q4: Is edible ink safe to consume?
Absolutely! The edible inks that we are using are produced in USA with FDA approved ingredients. The edible inks also FDA registered & Kosher certified.

 

Q5: Can I request a specific time for delivery?
Unfortunately not. Our delivery time is fix between 11.00 am - 7.00 pm.

Q6: What if the recipient is not around at the time of delivery?
For House : We will leave the parcel in front of the house/inside the mailbox or guard house and inform the receiver.
For Office : We will leave the parcel to the receptionist.